NB – Service 2-1-1

In one of their recent meeting, the PSAC Human Rights committee offered members a presentation on a new available service offered in New Brunswick and wanted to share with you some information in case you, or your members did not know about this new program.

2-1-1 N.B. is a program offered in different jurisdictions across Canada which was launched in New Brunswick in the Fall 2020.  This free, bilingual, and confidential resource is available 24 hours a day in more than 150 languages by phone, chat, text, and web.  2-1-1 can help all New Brunswickers navigate the network of community, social, non-clinical health, and government services from basic needs like housing and food access to support for youth, seniors, mental health and more. 

This program became a reality in New Brunswick thanks to a partnership between the Provincial and Federal governments and United Way.

While navigating to find the right information or service can be very difficult and even cumbersome, contacting 2-1-1 can be a valuable resource to have.

All New Brunswickers can call 2-1-1 and trained staff will work to connect callers with services for both everyday needs and times of crisis.


Anthony Valles,

Chair of the committee